Accessibility Statement
Our unwavering commitment to providing an accessible experience for all users
Our Commitment to Accessibility
At FitMovers123, we are committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We believe that all people should have equal access to information and services, regardless of their abilities or the methods they use to access the internet.
This accessibility statement explains how FitMovers123 works to ensure accessibility, what standards we follow, and how users can contact us about accessibility issues.
Accessibility Is An Ongoing Process
We continually review and improve our website and services to enhance accessibility. We welcome your feedback and suggestions to help us identify areas where we can further improve our digital and physical service experience.
Accessibility Standards
Our target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. Where the design allows, we also meet two stricter Level AAA rules: enhanced text contrast (at least 7:1 for normal text) and larger touch targets (at least 44 by 44 pixels for buttons and controls). WCAG is published by the World Wide Web Consortium (W3C) and explains how to make web content usable for people with disabilities.
Conformance status: partially conformant. Most of fitmovers123.com meets WCAG 2.2 Level AA. A few parts, listed under Known limitations, do not fully conform yet.
Perceivable
Information and user interface components must be presentable to users in ways they can perceive.
Operable
User interface components and navigation must be operable via keyboard and other input methods.
Understandable
Information and the operation of the user interface must be understandable and predictable.
Robust
Content must be robust enough to be interpreted reliably by assistive technologies.
Measures We Have Taken
To make fitmovers123.com easier to use for everyone, we have taken these measures:
Keyboard Access and Visible Focus
Links, buttons, menus and form fields can be reached and used with a keyboard, in a logical order, with a clearly visible focus outline.
Zoom and Reflow
You can zoom text to 200% with your browser, and pages rearrange for small screens so you do not need to scroll sideways to read.
Text Contrast
Text has a contrast of at least 4.5:1 with its background, and we aim for 7:1 (Level AAA) wherever the design allows. Text on our orange brand color is dark, not white.
Images and Icons
Images that carry information have a text description. Decorative images and icons are hidden from screen readers so they do not get in the way.
Headings and Page Structure
Each page has one main heading, headings in order, and standard regions (header, navigation, main content, footer), plus a "Skip to main content" link.
Labelled Forms
Every form field has a label that screen readers announce, and fields such as name, email, phone and address support autofill so you type less.
Larger Touch Targets
Buttons and controls are at least 44 by 44 pixels where possible, and never smaller than 24 by 24 pixels, so they are easier to tap.
Reduced Motion
If your device is set to reduce motion, animations and transitions are switched off. Content that would move on its own can be paused or is shown still.
Physical Service Accessibility
In addition to our website accessibility, we are committed to making our physical services accessible to people with disabilities:
Service Accommodations
- Advance Planning: We work with clients to understand any accessibility needs before service delivery
- Clear Communication: Our team is trained to communicate effectively with all clients, including those with hearing or speech disabilities
- Flexible Scheduling: We offer flexible scheduling options to accommodate various needs
- Service Animals: We welcome service animals at client locations during service delivery
Facility Access
When providing services at our facilities (for equipment storage or consultation):
- Our main facility has wheelchair-accessible entrances and parking
- We have accessible restrooms available for visitors
- Our customer service area is designed to accommodate people using mobility devices
Note: If you have specific accessibility needs for our services, please contact us in advance so we can make appropriate arrangements.
Compatibility
We build pages with standard HTML so they work with current web browsers and assistive technologies, including:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Alternative input devices (switch controllers, eye-tracking)
Known Limitations
We know about these limitations and are working on them:
- Google Maps: maps only load when you choose to load them. Once loaded, the map itself comes from Google and may not be fully accessible. Every map has the address or area in text and a link to open Google Maps.
- Shop and checkout: parts of the online shop, cart and checkout come from WooCommerce and other plugins and may not fully conform. If anything there is hard to use, call us and we will help.
- Quote PDF: the PDF you can download after sending a quote request is an image of the page, so screen readers may not read it. The same details are shown as text on the thank-you page.
- Logos from other organizations: some partner and accreditation logos are images supplied by those organizations. Each has a text alternative.
- Older content: some older pages may not fully meet the standard yet. We fix problems as we find them.
Feedback & Assistance
We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us.
Contact Us About Accessibility
Please tell us the page address (URL), what you were trying to do and what went wrong. We aim to respond to accessibility feedback within 2 business days. If part of the website does not work for you, we can also help by phone, for example to take your quote request.
Continuous Improvement
FitMovers123 regularly audits our site, trains staff on best practices, and incorporates user feedback to maintain an inclusive environment.
How we checked: self-assessment during the November 2026 website update, using automated accessibility tests (axe-core) on desktop and mobile screen sizes and a review of the page code.
Statement date: this statement was prepared on November 13, 2026 and last reviewed on November 13, 2026.