Rowing Machine
Moving & Installation

Yes, water tanks should be emptied before moving a WaterRower or similar water resistance rowing machine. Our process includes proper tank draining using a siphon to prevent damage or leaks, secure padding around the empty tank to protect it during transit, professional refilling to the correct level at the destination, and water purification tablet addition if recommended by the manufacturer.

Whether disassembly is needed depends on your specific rowing machine and situation. Concept2 and similar air rowers often require minimal disassembly, typically separating into two main sections. WaterRower models may require rail separation and water tank emptying. Magnetic resistance rowers often need console and rail separation. Hydraulic rowers are typically more compact and may not require disassembly. Our technicians will determine the optimal approach during assessment.

We take special care with performance monitors and electronic components. This includes removal of monitors and control panels when possible for separate, cushioned transport, custom foam padding and anti-static wrapping for sensitive electronics, secure management of all cables and connection points, special attention to touchscreens on smart rowers like Hydrow and Ergatta models, and protection from vibration and impact during transport.

Yes, we regularly move rowing machines to and from upper floors and basements. Our approach includes proper disassembly into manageable components, using specialized stair-climbing equipment for heavier pieces, team lifting techniques with at least 2 technicians, and protection for stair surfaces, walls, and railings throughout the move.

Yes, we provide professional assembly for new rowing machines delivered in boxes or crates. This includes unboxing and organizing all components, rail and frame assembly, water tank filling for water rowers, console and monitor mounting, leveling and calibration, WiFi setup for smart rowers, and complete function testing to ensure perfect operation.

We carry comprehensive insurance specifically designed for fitness equipment, including high-value rowing machines from Concept2, WaterRower, Hydrow, and other premium brands. In the rare event of damage during our service, we handle the claims process directly and work to resolve issues promptly. Our experienced team, careful procedures, and proper techniques make damage extremely rare — but your investment is fully protected.